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Contact Us

We are here to help!

By Phone

Main Phone: 254-412-2000

Press 1 to Speak with a Customer Care Center Representative
Press 2 for Spanish
Press 3 for Business Banking
Press 4 for the Automated Teller Bank

To Report a Lost or Stolen Card

During Business Hours

254-412-2000

After Hours
1-888-297-3416

For Card Activation and PIN Management

1-800-290-7893

Business Online Banking and Remote Deposit Questions and Assistance
254-412-2000

Mobile Deposit Questions and Assistance
254-412-2000

Telephone Banking
254-867-7666

Give us your Feedback

We want to hear from you!

We're committed to building long-term relationships with our customers and providing the best products and services. If there is a product or service we can improve upon, we'd like to hear about it. Likewise if you are happy with your customer service from one of our employees–we'd like to know about it as well.

Please send us your suggestions, complaints, or compliments.

Please do not email account numbers or other sensitive information.

By Mail

American Bank
P.O. Box 2507
Waco, Texas 76702-2507

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